Microsoft Teams share communicate externally

Microsoft Teams share communicate externally

Communicate & Collaborate externally, with ease.

Microsoft Teams, a cloud-based platform delivering an elastic space for collaboration across a vast number of unique devices, providing a more central approach to communication.

With Teams, you can share, communicate and work externally, (plus internally), with clients as well as suppliers, within your individual teams and channels.

Unlike more traditional applications, Microsoft Teams enables all stakeholders an unparalleled ability to work together & communicate in one place; creating one team, whether they work within your business or not. This creates a more adaptable & flexible method for working as a unit, allowing effective and efficient collaboration.

teams

All-encompassing.

Leave no stone unturned, Teams has infinite possibilities; Award winning communication and collaboration tools, third-party applications to create an unrivalled level of value to your workspace, boosting efficiency in offices all over the biosphere.

Whether it’s individual access or external access you’re after, Teams offers both. Team owners can grant guess access, authorisation to chat, call and access files & resources. External access gives permission for an entire domain, a simplistic, easy technique to link up teams on a much bigger scale.

Team up in a secure environment.

Enjoy peace of mind with Microsoft Teams, with its secure, guarded environment, work outside the office with ease and minimal difficulty; Engage with members of your team freely, whether they’re next door or down the road, knowing your data & personal information is protected and in your complete control.

Microsoft Teams: Channels

Microsoft Teams: Channels

Open your Channels and organise your Teams.

Microsoft Teams provides a central, cloud-based platform, which delivers your workforce with a flexible space to collaborate & communicate, reachable across all their devices.

Within the Teams app, you can breakdown your projects, departments and clients, into their own ring-fenced Channel. Much like the wider-app functionality; Channels provide a protected invite-only section for team members, (both internally & externally), to communicate via instant message and work together through file sharing, all in one location.

Teams, backed by the SharePoint file storage architecture (being a part of the Office 365 cloud environment), guarantees that all data & files are kept fully within your control. Unlike traditional applications, you don’t have to worry about your personal data, especially private conversations, being stored outside of your area of control or hidden away within uncountable third-party tools.

 

teams

 

Coordinate your conversations.

Take full advantage of Teams, by unifying your communication on one project, or about one client. With the ability to chat to anyone, at any time, you can cut down on all the emails and singular conversations taking place in third party apps.

Communicate effectively and efficiently. In one space you can keep up to date with the newest activity; always have the latest file to hand in just a couple of clicks; and keep track of all the project-linked email communication.

Plug-in your favourite third party apps too.

One-for-all and all-for-one! Teams goes beyond the Microsoft cloud tools with a never-ending amount of possibilities. Customise each channel with an immense selection of additional apps, which are unique to that project, department or client. Add an unparalleled level of value to your workspace, by expanding it with tabs, connectors and bots.

Whether they’re Microsoft or a third-party, it doesn’t really matter. If it helps boost efficiency in your workspace, Teams can be extended and personalised to cater to your unique objectives.

teams

Lost among a multitude of tools and resources?

If you are whirling in a sea of far too many choices and are considering consolidating, Teams might well be the best answer.

At iTeam, we take a consultative approach to working with our clients. Unlike most IT providers, we take the time to learn our client’s business, operations and processes; enabling us to better tailor workable technology solutions.

If you are considering journeying to the Cloud, use Office 365 but not to its full extent or need direction around technology solutions to your operational problems – Please get in touch.

To book a consultation or to arrange a further discussion, please get in touch via our form below, call 03330 507 690 or email Chris on cwatson@iteam.co.uk.

Microsoft Teams – Instant Messaging

Microsoft Teams – Instant Messaging

Instantly message your team, anywhere in the world.

 

Communicate with your team in one simple application.

Don’t get caught up with seven conversations in five different applications, or with thousands of emails flying around between staff associates; Microsoft Teams enables you to chat instantly with your workforce in one solitary application, across any device that you use.

 

 

 

 

Unite the conversation.

Like old-style instant messaging applications, Teams allows you to communicate quickly and effectively with any one single member, (or all), of your team, whether your next door or on a different island. Send messages, file attachments, locations and even memes.

But, unlike other apps, Teams is a protected, commercial product that forms part of your Office 365 cloud environment and is fully within your control. Non-commercial chat services, such as WhatsApp or Facebook Messenger, are personal to each individual and the past of the chat, the content and any files/images shared within that space are beyond your control.

teams

Cut down on all the emails.

Most trades rely heavily on email, both internally among staff members, as well as externally with clients, suppliers and contractors. As dependable as email is; it’s unproductive and hard to keep track of.

You’ve been there… numerous emails back and forth between various team members about one single document. The document has been altered several times and now no one knows which version is the most up to date. It’s not saved centrally and at different points people have been copied in or out of the email chain. It’s chaos.

Teams unites and streamlines co-working communication in one channel. Backed by SharePoint, Microsoft’s Cloud file storage platform, Teams provides a unified way to share files without the confusion of email attachments and confusing version control.

Lost among a multitude of tools and resources?

If you are whirling in a sea of far too many choices and are considering consolidating, Teams might well be the best answer.

At iTeam, we take a consultative approach to working with our clients. Unlike most IT providers, we take the time to learn our client’s business, operations and processes; enabling us to better tailor workable technology solutions.

If you are considering journeying to the Cloud, use Office 365 but not to its full extent or need direction around technology solutions to your operational problems – Please get in touch.

To book a consultation or to arrange a further discussion, please get in touch via our form below, call 03330 507 690 or email Chris on cwatson@iteam.co.uk.

Too many Options in Office 365?

Too many Options in Office 365?

Confused by all the options in Office 365? Skype, Yammer, Teams, SharePoint…

Cloud platforms are evolving swiftly and so has the diversity of features and tools available to users within them. As much as they may make many of our lives relaxed, they can also bring a lot of misunderstanding & disorder between employees.

Giving people access across too many tools and they’ll use them all unsuitably or not at all.

Don’t let ‘shadow IT’ tiptoe into your business by letting team members go off and find their own acquainted, often consumer-style products. Why not instead give them the strategy & training on the correct tools that best fit the requirements of the business.

An overview of Microsoft Teams

Linking a long-line of communication and collaboration tools; Team’s is Microsoft’s single-platform response to a multitude of business operational wants.

Functioning from a single ‘pane of glass’, users can access instant messaging, file sharing, calendars, video conferencing, intranet-style information wikis and notes all within one desktop application or online app.

By uniting to the platform, you won’t need to look back on the days of transferring between a host of apps, losing track of your files or sinking under a mountain of emails.

A quite astounding, but totally understandable statistic, is showing Teams to be already outstripping all previous Microsoft products to be their fastest growing platform yet! The simplicity combined with an all-encompassing approach, has captured the crowds looking for a 365-linked alternative to the likes of Slack.

Teams is available on most Office 365 subscriptions at no extra cost. Most of the core features are available as normal, however there are further features such as the embedded phone system, which can carry additional fees.

Lost among a multitude of tools and resources?

If you are whirling in a sea of far too many choices and are considering consolidating, Teams might well be the best answer.

At iTeam, we take a consultative approach to working with our clients. Unlike most IT providers, we take the time to learn our client’s business, operations and processes; enabling us to better tailor workable technology solutions.

If you are considering journeying to the Cloud, use Office 365 but not to its full extent or need direction around technology solutions to your operational problems – Please get in touch.

To book a consultation or to arrange a further discussion, please get in touch via our form below, call 03330 507 690 or email Chris on cwatson@iteam.co.uk.

Advanced Threat Protection, with Office 365

Advanced Threat Protection, with Office 365

Keeping your data protected… with Office 365 Advanced Threat Protection

Released back in June 2017, as a brief re-cap; in the wake of the rise in email born cyber-attacks, Microsoft released ATP as their non-compulsory add-on security service. Filtering emails, with little impact on productivity, ATP is among the toughest of the add-ons suite to 365, which we strongly impulse businesses to adopt.

Including key features, such as Safe Links, ATP averts users from inadvertently clicking on malicious links embedded within phishing emails that are misleadingly representing themselves from a genuine source, such as a bank, government body or trusted brand name.

Safe Attachments, protects your users from opening potentially damaging email file attachments, which can be embedded with viruses or malicious code that can install software in the background of a PC designed to steal or corrupt data, without the user even realising.

 

ATP has been around since 2017, so what’s new about it?

A key feature, which has been added to the service’s Anti-Phishing tools, emphasises on Impersonation Detection. ATP has been at work to defend against phishing attacks for quite some time, though attacks known as, “spear-phishing” or “whaling”, where offenders impersonate a trusted sender often targeting entities within a business that may have access to valuable data, are far more problematic to detect.

If the hacker can get their email distributed to their intended target, they are far more likely to be tricked by domain name impersonation. Where two very similar names are used, so alike in fact, that at first glance most users wouldn’t notice anything wrong with the email.

The new Impersonation Detection service works to detect lookalike email addresses and domain names that may be used to hoax users. Using “mailbox intelligence”, ATP will determine whether the email being received is from a reliable email sender, or a new email address. Security warnings will then automatically be applied to unknown email addresses, helping to draw user’s attention to likely risks.

This feature, among all other ATP tools, are included within the Office 365 Advanced Threat Protection bolt-on product, which are included as-standard with the Enterprise E5 license.

 

Could someone impersonate my domain?

Simple answer, yes. It is astonishingly easy for those with moderately basic knowledge of cyber hacking to mask your domain and an email address, then start firing out emails set to snip valuable data, or simply cause disruption & down time.

One specific risk with domain impersonation isn’t necessarily criminals impersonating other people’s domains, but them choosing to mimic your domain, with the one key objective of fooling your personal staff.

Recent examples include, a Finance Director’s email account being impersonated – with an exact mask of the name, full email address, and even his email signature! An email gets sent from this counterfeit account to another member of the Accounts Department, requesting them to make payment on a fictitious invoice to a bank account. The email is well written in English and has a sense of urgency. Not wanting to upset their boss, the team members makes the payment as instructed. Losing the business thousands in one simple unknowing error.

 

How can I use ATP to shield against this impersonation?

ATP will routinely keep a look out for domains used within email addresses that are contacting your users. It will work to filter-out emails (based on your pre-selected choices) that fall into an untrusted category, perhaps a spoof domain that is very similar to your own (down to simple variances, such as being one character different), or from an unknown user/email address that doesn’t exist within your 365 – keeping your team well out of harm’s way.

The threat management dashboard encompasses real-world statistical information on where emails are originating from, domains and users that have been impersonated. With this kind of information, you will be able to keep ahead of the fears.

There is of course the risk that honest emails may well be filtered out, so you can of course view a list of all the quarantined emails and choose to act on them all collectively or by individual email.

 

What are the next steps?

If you are already a user of the Office 365 suite, you can bolt-on the ATP service almost immediately! Contact the team to receive support in obtaining and best configuring the service to sufficiently protect your data, users and livelihoods.

 

Want to get the best of cyber security for your business?

At iTeam, we take a security first approach to technology – ensuring our client’s systems are best protected.

If you have any concerns, questions or simply want to explore how to better secure your business, please do get in touch with the team for a FREE demonstration, consultation to explore how exposed your business might actually be and identify actions to take.

To book a consultation or to arrange a further discussion, please get in touch via our form below, call 03330 507 690 or email Chris on cwatson@iteam.co.uk.

Efficient collaboration & communication all within one app

Efficient collaboration & communication all within one app

Consolidate your day to day operations within a single application

With the sea of tools available to us on our computers these days, it’s difficult to work out what’s best to use. Few apps are good at more than one thing, driving us to juggle numerous services to achieve our daily tasks, and worse; everyone has their own personal preferences, which means we’re often forced to jump between multiple applications to achieve the same goal.

Teams is Microsoft’s answer to a single-pane-of-glass application covering a full range of our day to day communication & collaboration needs. Functioning both internally & externally to your business, Teams cuts out the time that is lost in the fog of numerous third party services, along with the pain & frustration that comes with more traditional team working by older methods, such as email.

 

Stop the constant back & forth with emails

Teams

Do away with endless email chains, being cc’d into emails needlessly, and losing track of the latest file version following multiple versions being passed as attachments between everyone. With Teams, you can centralise the conversation.

Every user within Teams, (grouped into individual Team groups on a project by project or departmental basis), can refer to the “Conversations” pane for that specific group. Just like the feature we’re all familiar with on social media platforms, users can be tagged (i.e. @John Smith), to ensure they are alerted to a point of reference within the conversation relevant to them. Files, images and videos can all be shared and embedded into this conversation stream. The history can easily be searched from the bar at the top, and importantly all information is viewable on any device in a matter of seconds. Save hours in trawling your Outlook mailbox trying to find that specific conversation from months earlier.

Beyond the chat stream, your users can collaborate on files live – right within the app. Microsoft Office Web Apps are supported right within Teams, so you can have numerous team members, (both internally and externally to your organisation), working on the same document, at the same time. You can literally see your colleagues entering information to the same document right in front of you.

 

Prefer a quick chat over the phone?

Video Conferencing

Text-based instant message conversations are great, but prefer to have a quick voice chat instead? No problem, Teams has that covered too. Built from the foundations of Skype, within the very same Teams application (on any device), you can access voice & video conferencing between one or multiple users. Calls can be setup on the fly or pre-scheduled – if you use an Outlook calendar, you can create a Teams appointment just like any other calendar entry. The invitation creates a web link button to join the meeting within the details of the Outlook calendar appointment. So whether you are inviting colleauges, clients or suppliers to a call – with one click, they can join the meeting regardless of whether they are Office 365 or Teams users or not.

Those non-Teams users won’t need to download software or go through a long-winded setup. They can join the call from their favourite web browser and simply have at least a microphone, (and webcam for video), active on their device.

At the same time of calling, you can be sharing desktop screens or access the same Office file via the cloud and work together as though you’re sat in the same room.

 

Need a hand?

If you are swimming in a sea of far too many options and are considering consolidating, Teams might well be the best answer.

At iTeam, we take a consultative approach to working with our clients. Unlike the majority of IT providers, we take the time to learn our client’s business, operations and processes; enabling us to better tailor workable technology solutions.

If you are considering migrating to the Cloud, use Office 365 but not to its full extent or need guidance around technology solutions to your operational problems – please get in touch.

 

Who are iTeam?

For over 14 years we have partnered with clients across Bristol, Bath and the wider-South West as their outsourced IT department – covering all needs from IT Support, to Cloud, to Connectivity and Communications.

We are incredibly proud of our commercially-sound, technology solutions that drive efficiency, cost savings and performance for the businesses we support.