Sovereign Asset Management Ltd

Darren Broomfield, Managing Director, Sovereign Asset Management Ltd
Bristol-based Sovereign Asset Management invests funds on behalf of private clients and manages their investment portfolios. www.sovereignam.co.uk/

“We’re a small business ourselves, so I particularly like that iTeam is easily contactable. In a nutshell it’s about business continuity. System availability is critical to our success so we value iTeam’s responsive approach.”

“We had grown too big for our previous IT support and needed a firm capable of quicker response. It was an evolutionary thing for us – we were looking for a full solution provider and to put an IT proposition in place that would keep pace with our expansion.

We engaged iTeam in 2008 to deliver a full range of IT services, and the relationship has gone on from there as the business has grown, including advising on our move to new premises and managing the installation and set-up.

iTeam has supplied and configured most of our PCs and also our server, where we worked to outline the brief and they created a full spec. Basically they manage our server and deal with any issues related to the kit that our staff use. Everyone liaises directly with iTeam for any day-to-day issues and we all get on very well with them. We’re very pleased in terms of their effort and capabilities.

We’re a small business ourselves, so I particularly like that iTeam is easily contactable. In a nutshell it’s about business continuity. System availability is critical to our success so we value iTeam’s responsive approach.

If we didn’t have reliable IT support in place we would incur downtime, which simply isn’t acceptable. We’re very PC-based and can’t really function without them. In investment management we have to make quick decisions that are IT-enabled, so any disruption would affect our ability to serve customers and manage their investments.

iTeam plays an important role supporting our business success and overall we’re very pleased with the service we get. I’m sure we’ll do some further upgrade projects with them in future as the business continues to prosper.”