Opus Recruitment Solutions Ltd

Sian Webb, operations manager, Opus Recruitment Solutions Ltd
OPUS Recruitment solutions is a leading consultancy in the Information Technology recruitment industry. www.opusrecruitmentsolutions.com

“The fact that we are still using iTeam after seven years, across a variety of businesses, is testament to the high standard of work they’ve done for us.”

“About seven years ago our managing director had a chance meeting with an iTeam director and began discussing taking on the role of an IT department for us. We work in a highly pressurised sales and recruitment environment so they devised a strategy to take care of all our IT issues, providing support across the company so that our MD doesn’t have to think about it.

He’s an entrepreneur, always managing new business ventures, and needs to know that the IT side of things is in safe hands, with someone reliable to call upon who understands our needs and can act quickly. iTeam has adapted to our procedures and is hugely flexible with what we ask of them.

Our MD has started up a number of new companies and working with iTeam allows us to expand rapidly without the pressure of managing a growing IT department. We have a support contract and talk about issues that need fixing but regularly sit down to discuss strategy and what we can do to improve systems. It’s never a static situation as there are always new projects and companies to consider.

I can call up iTeam if we have any problems and they’ll fix them for us. The way they work is extremely professional and they are a pleasure to work with on a day-to-day basis. I get on well with everyone I‘ve met. The personal touch makes a big difference and what’s great is that they’ll come out, quite often with no notice, whether it’s a major problem or a mundane request such as a new portable switch. Things get fixed the same day, or next day delivery for any new equipment, which is exactly what we need in a fast-paced recruitment business. They make it as simple as possible for us and are always actively looking to make our lives easier.

iTeam won’t always recommend the lowest cost option but you can be sure it will be the best solution for your needs. We don’t want cheap – we’re interested in what’s the most useful and practical approach. That proves to be most cost-effective in the long run. The fact that we are still using iTeam after seven years, across a variety of businesses, is testament to the high standard of work they’ve done for us.”