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| log & monitor your problems we are working on... |
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whatever time of day or night you can keep up to date on the
latest working being carried out on your problems and questions.
access is available to HiT (Helpdesk from iTeam) for all our
contract clients and lets you see exactly what is going on with
your helpdesk calls. |
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the iTeam technical team keep all details relating to any
problems we are working on for our clients in HiT so you will
see exactly the information we enter. |
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if you would like to try it out please contact us
here and we
will be happy to walk you through a demonstration. |
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